Frequently Asked Questions
Everything you need to know about our home essentials and services.
What is the typical shipping timeframe for furniture orders?
Most in-stock items ship within 3-5 business days. For larger furniture pieces, delivery typically takes 2-4 weeks depending on your location and the selected delivery service.
What is your return policy for home decor products?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.
Do you offer fabric swatches for sofas and chairs?
Yes, we provide complimentary fabric swatches so you can experience the texture and color in your own space before making a purchase. You can order up to five samples through our website.
Are your products covered by a warranty?
Anabei stands by the quality of our craftsmanship. We provide a limited 1-year warranty on manufacturing defects for all furniture and a 90-day warranty for textiles and decor items.
Do you provide white-glove delivery and assembly?
White-glove delivery is available for most metropolitan areas. This service includes bringing the item into your room of choice, full assembly, and removal of all packaging materials.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for qualifying furniture purchases.